Privacy Policy
Last updated: August 26, 2026
PETORA respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and share information when you visit petorapets.shop, place an order, contact us, or otherwise use our services.
Information We Collect
We may collect information such as:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order information
- Device and browser information
- IP address
- Website usage information
- Communications you send to us
Payment information is processed by our payment and ecommerce service providers. PETORA does not directly store full payment card details.
How We Use Your Information
We may use personal information to:
- Process and fulfill orders
- Provide customer support
- Send order and shipping updates
- Prevent fraud and unauthorized transactions
- Improve our website and services
- Maintain website security
- Comply with legal obligations
- Send marketing communications where permitted
Shopify
Our ecommerce infrastructure and checkout services are provided through Shopify.
Shopify may process personal information in connection with orders, checkout, payments, fraud prevention, and operation of the store.
Service Providers
We may share information with service providers that help us operate PETORA, including:
- Ecommerce providers
- Payment processors
- Shipping and fulfillment providers
- Analytics providers
- Customer support services
- Technology and hosting providers
We only share information as reasonably necessary to provide our services, operate the store, or comply with applicable law.
Cookies and Analytics
Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, and improve performance.
Your Rights
Depending on where you live, you may have rights relating to your personal information, including rights to request access, correction, deletion, or restriction of certain processing.
To submit a privacy request, contact:
Data Security
We use reasonable administrative and technical measures designed to protect personal information.
However, no online system can guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted on this page.
Contact
For privacy-related questions: